COURTESY PATROL

COURTESY PATROL

Statewide Motorist Assistance Patrol program provides employment and training opportunities to tourism-friendly drivers who render assistance to stranded motorists.

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TRAILS & DEVELOPMENT

TRAILS & DEVELOPMENT

Employment, education and training for youth & adults who provide community, beautification, recreational and trail development and improvements throughout the country.

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West Virginia's Arrow to the Summit Community Service Initiative

West Virginia's Arrow to the Summit Community Service Initiative

The Boy Scouts of America selected CCC as the Clearinghouse for “The Initiative”, which was the largest community service and volunteer effort of its kind ever performed in the history of our country.

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The West Virginia Courtesy Patrol (WVCP) reduces the number of individuals receiving public assistance or aid in West Virginia through employment, training and continuing education as patrol drivers. This national model and award-winning transportation program benefits the traveling public, both using our interstate highways and corridors for tourism and local commerce while also enhancing safety and providing quality workers thereby reducing the state’s welfare and unemployment rolls.

History

●WVCP is operated by the non-profit Citizens Conservation Corps (CCC) via contract with WV Division of Highways.

●WVCP is 1 of 12 projects operated by CCC throughout the U.S.

●WVCP is the longest running program of its kind in the nation. (18-year anniversary celebrated on 11-20-16)

●CCC has continued to be the lowest bidder for the WVCP with the next lowest bid being $1.2 million more annually.

Economic Impact

●WVCP currently employs ninety-five (95) employees throughout the state.

●McDowell County is the statewide headquarters for the WVCP Communications Center which has received 3,236,064 incoming calls. Twelve (12) county residents have full time employment with benefits with the Courtesy Patrol.

●Placed approximately 2,100 former individuals receiving governmental assistance and/or aid into employment at wages ranging from $8.75 to $25.50 per hour.

●79% job retention rate at six-months—ranked as one of the highest in the country for all welfare-to-work programs.

●Offer AmeriCorps Education Award opportunities to drivers worth up to $5,815 to be used for their educational goals.

●As the state economy continues its transition to an industry based more on services and tourism, the Courtesy Patrol project is an excellent match with this transition. Not only do patrol drivers make roadways safer and more welcoming for tourists, but it also provides thorough and extensive training for individuals who become quality members of our state’s workforce.

Transportation & Safety

●FBI-trained drivers and central information system play vital role in Homeland Security statewide – WVCP drivers respond to various levels of alert, monitor bridges, overlooks and critical infrastructure, interchanges and report suspicious activities. This augmented role provided by WVCP saves the WVDOT from paying overtime to its employees in various scenarios including increased levels of alert, natural disasters such as the July 2012 derecho, declared state of emergencies, etc.

●Drivers act as “eyes & ears” on the roadway and serve a primary role in the aid and recovery of abducted children during an Amber Alert. WVCP is a member of WV’s Amber Alert Task Force in conjunction with the State Police & other critical stakeholders.

●WVCP participated in a GPS Pilot Project w/Marshall University’s Rahall Appalachian Transportation Institute; as a result, all CP Units are equipped with GPS devices which improve response times, management/oversight, safety & efficiency.

●310,010 total number of vehicles assisted, 14,044 routine procedural checks and 79,434 abandoned vehicles checked all of which reduces the time and number of responses needed by law enforcement. WVCP also removes hazards from the roadway thereby reducing the number of secondary accidents; and in general, works to enhance the safety of our state’s highways.

●The men and women of the Courtesy Patrol are trained to respond to both emergency and non-emergency incidents. They provide a variety of services and assistance to those in harm’s way on our state’s highways. Drivers have administered First-Aid 135 times and life-saving CPR 10 times.

●Total mileage logged: 78,978,570; in addition to 17,978 stops for removal of debris & 13,033 stops to remove deer, bears, and other dead animals.

National Recognition

●Recognized as a national model and best practice by US Dept of Labor (USDOL) for innovative approach to job creation.

●WVCP has helped the state of West Virginia earn over $40 million in matching funds through the USDOL and in Federal High Performance Bonuses for WVDHHR as a result of WVCP’s job creation, retention and earnings gain rate successes.

●Recognized as a national “service learning” model via the West Virginia Dept of Education known as “Learn and Serve” wherein WVCP worked with high school students in Vocational/Technical, Career & Technology and High Schools statewide focusing on work ethic; proper training and safety; auto mechanics and maintenance; customer service and hospitality; map reading; communications (voice/phone); and computer and databases.

●Recipient of (3)-state and (4)-national awards in the transportation, education, workforce development & tourism arenas.

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